Elizabeth (Lizzi) Russell BSc. (Hons)
Business Support Executive
With over 25 years of experience supporting directors, managers, customers, suppliers and operational teams, Elizabeth brings calm, organised and dependable support to busy businesses. She specialises in keeping operations running smoothly, managing schedules, coordinating people and tasks, and ensuring financial and administrative processes stay accurate and up‑to‑date.
Highly organised, solutions‑focused and adaptable, Elizabeth is known for her friendly approach, clear communication and ability to take ownership of tasks in fast‑moving environments. She is proficient in Microsoft Outlook, Excel, Word, and experienced with Sage Accounts, Sage Payroll and Xero, making her a reliable support partner for both operational and finance‑related activities.
What Elizabeth Specialises In
Business support and day‑to‑day administration
Diary & schedule management across teams, properties and operations
Client & stakeholder support with clear, friendly communication
Document preparation, reporting and record‑keeping
Process improvement and workflow organisation
Financial administration including invoicing, payroll support and reconciliation
Operational coordination across maintenance, construction and property management
Professional Background
Operations Manager — Housekeeping & Property Management (2020–Present)
Elizabeth manages the financial, administrative and operational activities of a busy property‑management business supporting serviced accommodation and holiday lets. She coordinates schedules, maintenance, repairs, servicing, customer communication and supplier relationships — keeping everything organised and running smoothly.
Her work includes:
Coordinating daily operations and multiple priorities
Managing schedules, maintenance and property activities
Liaising with customers, suppliers and contractors
Maintaining accurate business and financial records
Processing invoices and supporting financial tasks
Monitoring outstanding actions and deadlines
Improving administrative systems and record‑management processes
Key Achievement: Created streamlined administration and record‑management systems that improved efficiency, strengthened documentation and made daily operations smoother.
Payroll Manager — Chuhan & Singh Accountants (2019–2020)
Elizabeth processed payroll for around 200 employees, ensuring accuracy, confidentiality and compliance. She prepared payroll and pension reports, submitted HMRC documentation, investigated discrepancies and supported clients with professional, timely communication.
Office Manager — Francis W Group Ltd (2016–2019)
In this fast‑paced construction and groundworks environment, Elizabeth managed the full administrative and operational function of the Group office. She coordinated schedules, plant and vehicle movements, compliance records, supplier accounts, materials, deliveries, reporting and Health & Safety documentation.
Key Achievement: Successfully supported busy construction operations through accurate scheduling, organised documentation and effective coordination of suppliers, subcontractors and operational teams.
Office Manager — Regent Maintenance Ltd (2013–2016)
Elizabeth provided comprehensive office and operational administration, coordinating maintenance schedules, vehicle servicing, compliance records, supplier documentation, purchase orders, deliveries and customer communication.
Finance Assistant — Camphill Village Trust (2013)
During a temporary contract, Elizabeth supported month‑end procedures, supplier payments, budget preparation, reconciliations and general finance administration.
Earlier Career
Elizabeth has held roles in:
Sales & Accounts Administration
Office & Accounts Management
Accounts & Office Administration
These roles strengthened her skills in customer service, financial processes, record‑keeping and operational coordination.
Military Service — HM Forces (Non‑Commissioned Officer)
Elizabeth began her career in the military, where she was promoted to Corporal and responsible for personnel administration, confidential records, operational coordination and training administration. This experience shaped her strong organisation, leadership, communication and problem‑solving skills.
