We've answered some of the most common questions about working with Admin & Beyond below.
If you can't find what you're looking for, please get in touch, we're always happy to help.
Getting started
How does the discovery call work?
Our free discovery call is a relaxed conversation where we learn about your business, your challenges, and the support you're looking for. We'll discuss how we can help and recommend the best solution for your needs.
Is there any obligation after the discovery call?
No. The discovery call is completely free, and there's no obligation to use our services afterwards.
What information do I need to provide before our call?
We'll send you a short pre-call questionnaire to help us understand your business, your goals, and the areas where you need support so we can make the most of our time together.
How quickly can we get started?
Once we've agreed on the support you need, we'll arrange an onboarding date and begin working with you as soon as possible.
Our Services
What services does Admin & Beyond provide?
We offer professional business support, including administration, diary and email management, bookkeeping support, document preparation, project coordination, construction administration, customer service, and operational support.
Can you tailor your services to my business?
Yes. Every business is different, so we create a support package that's tailored to your specific requirements.
Can you help with one-off projects?
Absolutely. Whether you need help with a single project or ongoing business support, we're here to help.
What type of businesses do you work with?
We work with sole traders, start-ups, SMEs, and growing businesses across a wide range of industries.
Working Together
How do we communicate?
We can work with you by email, telephone, Microsoft Teams, Zoom, or Google Meet—whatever suits your business best.
Do you work remotely?
Yes. We primarily provide remote support, allowing us to work with businesses throughout the UK.
Can you use the software we already have?
Yes. We're experienced with a variety of business systems and can quickly adapt to the software and processes you already use.
Will I always work with the same person?
Yes. You'll have a dedicated point of contact who gets to know your business and provides consistent, personalised support.
Pricing & Support
How much do your services cost?
Our pricing depends on the level and type of support you require. We'll provide a tailored quotation following your discovery call.
Do you offer hourly or monthly packages?
Yes. We offer flexible hourly support, monthly retainers, and bespoke packages designed around your business needs.
Is there a minimum commitment?
No. We believe in flexible business support without unnecessary long-term contracts.
Can I increase or reduce my services?
No. We believe in flexible business support without unnecessary long-term contracts.
Security & Trust
Why should I choose Admin & Beyond?
We've built and managed businesses ourselves, giving us real-world experience across administration, finance, operations, and business support. We understand the challenges you face because we've experienced them too.
Will my business information remain confidential?
We treat all client information with complete confidentiality and professionalism.
Are you insured?
We hold appropriate business insurance, including professional indemnity and public liability insurance, giving you complete peace of mind.
What makes you different from other virtual assistants?
We offer more than administrative support. We become an extension of your business, providing practical experience, proactive solutions, and dependable support that helps your business run more efficiently.
Still have a question?
We'd love to hear from you. If you can't find the answer you're looking for, get in touch or book a free discovery call—we're always happy to help.
